Terms of Service

1. Acceptance of Terms

Welcome to Inovute Enterprise. By accessing or using our website, services, or any content provided by Inovute Enterprise ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Inovute Enterprise. We reserve the right to modify these Terms at any time, and your continued use of our services after changes are posted constitutes acceptance of those changes.

2. Description of Services

Inovute Enterprise provides AI-powered solutions for businesses, including but not limited to:

• AI Assistant services for task automation
• Custom AI Agent development
• AI Systems integration and implementation
• Consulting and strategy services
• Educational resources and tools

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using our services under applicable laws
• All information you provide to us is accurate and truthful
• You will comply with all applicable laws and regulations

4. Use of Website

4.1 Permitted Use

You may use our website and services for lawful business purposes in accordance with these Terms. You agree to:

• Use the website only for its intended purpose
• Provide accurate information when requested
• Maintain the confidentiality of any account credentials
• Notify us immediately of any unauthorized use

4.2 Prohibited Use

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Transmit viruses, malware, or other harmful code
• Scrape, crawl, or otherwise extract data from our website without permission
• Impersonate any person or entity or misrepresent your affiliation
• Violate any applicable laws or regulations
• Use automated systems (bots, scripts) without our express permission
• Reverse engineer or attempt to derive source code from our services

5. Intellectual Property Rights

5.1 Our Property

All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Inovute Enterprise or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, distribute, or reproduce any content without written permission
• Use our trademarks, logos, or brand elements without authorization
• Create derivative works based on our content
• Remove or alter any copyright or proprietary notices

5.2 Your Content

If you submit any content to us (e.g., feedback, suggestions, ideas), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute that content for any purpose.

6. Service Terms and Conditions

6.1 Consultation and Engagement

When you book a consultation or engage our services:

• Specific service terms will be outlined in a separate agreement or statement of work
• You agree to provide accurate information about your business needs
• You understand that results may vary based on implementation and business factors
• You acknowledge that AI services require ongoing optimization and adjustment

6.2 Service Delivery

We will make reasonable efforts to deliver services as described, but:

• Timelines are estimates and may vary based on project complexity
• Your cooperation and timely provision of information is required
• Changes to project scope may affect timelines and costs
• We reserve the right to refuse service to any client

7. Payment Terms

If you engage our paid services:

• Payment terms will be specified in your service agreement
• All fees are in USD unless otherwise stated
• Invoices are due within the specified payment period
• Late payments may result in service suspension
• Refund policies will be outlined in your service agreement
• You are responsible for all applicable taxes

8. Disclaimers and Warranties

8.1 "As Is" Basis

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the services will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content

8.2 No Guarantee of Results

While we strive to deliver high-quality AI solutions, we do not guarantee specific business results, including but not limited to:

• Revenue increases
• Cost savings
• Time savings
• Lead generation outcomes
• Conversion rate improvements

Results depend on many factors including proper implementation, your business practices, market conditions, and user adoption.

8.3 Third-Party Services

Our services may integrate with or rely on third-party tools and services. We are not responsible for the performance, availability, or policies of these third-party services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INOVUTE ENTERPRISE SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption or loss of goodwill
• Any damages arising from your use or inability to use our services
• Any damages caused by third-party services or integrations

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential damages, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Inovute Enterprise, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations
• Any content or information you provide to us

11. Confidentiality

During our business relationship, we may share confidential information with each other. Both parties agree to:

• Protect confidential information from unauthorized disclosure
• Use confidential information only for the intended business purpose
• Return or destroy confidential information upon request
• Not disclose confidential information to third parties without consent

Confidential information does not include information that is publicly available, independently developed, or rightfully obtained from third parties.

12. Termination

12.1 Termination by You

You may stop using our services at any time. If you have a paid service agreement, termination terms will be specified in that agreement.

12.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, including if:

• You violate these Terms
• You engage in fraudulent or illegal activity
• Your use disrupts our services or other users
• We are required to do so by law
• We decide to discontinue services

12.3 Effect of Termination

Upon termination:

• Your right to use our services immediately ceases
• We may delete your data after a reasonable period
• Provisions that should survive termination (e.g., confidentiality, liability limitations) will remain in effect
• You remain responsible for any outstanding payments

13. Dispute Resolution

13.1 Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally. We will work in good faith to resolve any issues.

13.2 Arbitration

If we cannot resolve a dispute informally, you agree that any dispute will be resolved through binding arbitration rather than in court, except for disputes that may be brought in small claims court.

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Inovute Enterprise is established, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in that jurisdiction, and you consent to personal jurisdiction and venue in such courts.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you of material changes via email or website notice
• Provide reasonable time to review changes before they take effect

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Inovute Enterprise regarding the use of our services.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, or government actions.

16.6 Language

These Terms are written in English. Any translations are provided for convenience only, and the English version shall prevail in case of any discrepancy.

17. Third-Party Services

Our website and services may contain links to third-party websites or services, including:

• Calendly for appointment scheduling
• Social media platforms
• Partner websites and tools

We are not responsible for the content, terms, or privacy practices of these third-party services. Your use of third-party services is at your own risk and subject to their terms.

18. Feedback and Suggestions

We welcome your feedback and suggestions about our services. By providing feedback, you agree that:

• Your feedback is provided voluntarily
• We may use your feedback without compensation to you
• We have no obligation to keep feedback confidential
• We may incorporate feedback into our services

Acknowledgment: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.